Why Choose ASAP?
Our goal is your total satisfaction. From the representative who answers your call to the technician we send to your home, we strive to provide our customers with the best appliance service possible. We guarantee:
1. Committed Customer Service
Our representatives and technicians are committed to saving you time and money. That’s why when you call ASAP, your call will be answered by one of our representatives (not a call menu) within thirty seconds. For most appliance issues, our technicians are able to provide same-day service at an affordable cost — significantly less than the cost of appliance replacement.
2. Pro Technicians
Each of our technicians undergoes extensive appliance repair training – and all of our technicians are EPA certified, meaning we can tackle jobs requiring the handling of toxic chemicals like Freon. Each of ASAP’s technicians undergoes thorough background screening before employment.
3. Prompt Service
On most days, we are able to provide same-day service before 3pm. We also provide holiday and emergency service for urgent situations. Our standard hours of operations are 7:30am – 5pm Monday through Saturday.
4. Convenient Appointment Windows
We don’t ask you to wait around for us all day. We’ll give provide a three hour window for you to meet our technician – and we’ll call before we head over, so you won’t have to wait around for us.
5. Comprehensive Warranty
We stand behind our work and use only original manufacturer parts or the highest quality aftermarket parts available. All appliance repairs are covered by a comprehensive one-year parts and labor warranty.